Cancellation policy

Right of Withdrawal

You can revoke your contractual declaration in writing (e.g. letter, fax, e-mail) within a period of 14 days without giving reasons. The revocation period begins after you

• the insurance policy,
• the contractual provisions, including the General Insurance Conditions applicable to the contractual relationship, which in turn include the tariff provisions,
• this instruction
• and the other information set out in section 2

have each been received in text form.

Timely dispatch of the revocation is sufficient to comply with the revocation period.

The revocation must be sent to:

Baobab Insurance GmbH
Jägerstraße 27
10117 Berlin, Germania
Email: contact@baobab.io

Represented by: Vincenz Klemm
Register court: Charlottenburg District Court (Berlin)
Register number: HRB 230973 B
VAT identification number: DE 344 813 395

Consequences of revocation

In the event of an effective revocation, the insurance cover ends and we as Baobab Insurance GmbH will refund you the part of the premiums attributable to the period before and after receipt of the revocation if you have agreed that the insurance cover begins before the end of the revocation period. Baobab Insurance GmbH must refund any amounts to be repaid immediately, at the latest 30 days after receipt of the revocation.

If the insurance cover does not begin before the end of the revocation period, the effective revocation has the consequence that any benefits received must be returned and any benefits derived (e.g. interest) must be surrendered.

Special notes

Your right of revocation expires if the contract has been completely fulfilled by both you and the insurer at your express request before you have exercised your right of revocation. The right of revocation does not apply to insurance contracts with a term of less than one month.

The insurer must provide you with the following information:

• The identity of the insurer and any branch office through which the contract is to be concluded; the commercial register in which the legal entity is registered and the corresponding registration number must also be stated;
• The insurer's summonable address and any other address relevant to the business relationship between the insurer and you, in the case of legal persons, associations or groups of persons also the name of an authorized representative; if the notification is made by transmitting the contractual provisions including the General Terms and Conditions of Insurance, the information must be in a prominent and clearly designed form;
• The main business activity of the insurer;
• The main features of the insurance benefit, in particular information on the type, scope and due date of the insurer's benefit;
• The total price of the insurance including all taxes and other price components, whereby the premiums must be shown individually if the insurance relationship is to cover several independent insurance contracts, or, if an exact price cannot be stated, information on the basis of its calculation which enables you to check the price;
• Any additional costs incurred, stating the total amount to be paid and any other taxes, fees or costs that are not paid via or invoiced by the insurer; Costs incurred by you for the use of means of distance communication, if such additional costs are invoiced;
• Details regarding payment and fulfillment, in particular the method of payment of premiums;
• The limitation of the period of validity of the information provided, for example the period of validity of limited offers, in particular with regard to the price;
• Information on how the contract is concluded, in particular on the start of the insurance and the insurance cover as well as the duration of the period during which the applicant is to be bound by the application;
• The existence or non-existence of a right of revocation as well as the conditions, details of the exercise, in particular the name and address of the person to whom the revocation is to be declared, and the legal consequences of the revocation, including information on the amount you may have to pay in the event of revocation; insofar as the notification is made by transmitting the contractual provisions, including the General Terms and Conditions of Insurance, the information must be in a prominent and clearly designed form;
• Information on the term of the contract;
• Information on the termination of the contract, in particular on the contractual termination conditions; if the notification is made by transmitting the contractual provisions including the General Terms and Conditions of Insurance, the information must be in a prominent and clear form;
• The law applicable to the contract, a contractual clause on the law applicable to the contract or on the competent court;
• The languages in which the contractual terms and conditions and the preliminary information referred to in this subsection are communicated, as well as the languages in which the insurer undertakes, with your consent, to communicate during the term of this contract;
• A possible access for you to an out-of-court complaint and legal remedy procedure and the conditions for this access; it should be expressly pointed out that the possibility for you to take legal action remains unaffected by this;
• Name and address of the competent supervisory authority and the possibility of lodging a complaint with this supervisory authority.

End of cancellation policy