Report an (potential) incident
If you suspect a cyber attack (e.g. ransomware attack or phishing attack) on your company, report the incident as soon as possible at:
+49 (0) 800 80 400 50 (EN)
24/7 German-speaking emergency service
An emergency service team (Incident Response) is available around the clock, 365 days a year, to help you resolve the cyber attack.
Data and system recovery
After a cyber attack, our experts will help you to recover sensitive data in the best possible way so that your company can resume business operations.
Damage assessment
After the cyber attack, we promptly assess the damages incurred. Once the assessment is successful, we will proceed to compensate you for the damages.
Support from cyber experts
Our cyber experts will arrange an appointment with you after the incident to check whether there are any outstanding issues. They will also discuss security measures that should be taken to prevent further damage (e.g. security patches, updates or the management of access authorizations)
